When Coronavirus first hit it was hard to predict the long-term effect the pandemic would have on the way we all live and work. At the peak of the pandemic, we worked hard to support vulnerable people off of the streets and into temporary, safe accommodation. Here we were able to continue to support them during the lockdown and beyond.

As time has gone on we are now beginning to see the full effect Coronavirus is having on all of our lives, and not just on our immediate health. Our domestic abuse services have seen a huge rise in demand. Lockdown has horrifically enabled abuse to continue behind closed doors for months at a time. Also, our Employment Support teams have been working hard due to the increased demand on their support as unemployment rises across the UK.

Health, work, relationships, and mental health are amongst some of the elements most affected by Coronavirus and unfortunately also some of the key triggers that we have seen snowball into a cause of homelessness.

Even throughout lockdown, our Outreach teams were meeting new people on the streets whose situations had left them homeless and incredibly vulnerable. As the virus begins to peak again it’s more important than ever that all our services can run and support those who need them most.

The pandemic has also had a devastating effect on our fundraising efforts at a time when the demand for our services has increased. With fundraising events being cancelled and our charity shops and bike workshops having to close temporarily, we are expecting a loss of £200,000 of vital voluntary income needed to fund our life-saving services.

As such, we’ve set up an Emergency Appeal and we would welcome any regular gifts to help us plan for the future.

(We’d love to thank you for your donation. As such, please ‘sign in’ to JustGiving, rather than as a guest, upon donation. We can’t thank/update you if you sign in anonymously)

What we’re doing

Imagine living on the streets, already vulnerable and with little access to washing facilities and without a safe space to go. On top of this, hearing of the threat of Coronavirus and the importance of keeping clean and self-isolating; it seems an almost impossible task for the many individuals we support.

Since lockdown, with the Government’s financial support, we’ve been able to help men and women off the streets into safe and supported accommodation. We’ve kept our hostel, supported accommodation and domestic abuse refuge open and have doubled our outreach sessions -meaning we’re out on the streets even more to ensure everyone has the support they need. Since having these extra accommodation sites, we have seen huge changes and an improvement in people’s mental health, a reduction in drug use and in some cases complete abstinence.

But the challenges are far from over and your support is needed more than ever to ensure people in our care aren’t forced to return to the street.

Every day we are working hard to care for these individuals, with regular checks from our support workers, mental and physical health care and daily cooking and delivery of meals and essential supplies.

Your donations can enable us to continue this care, help purchase essential extra supplies of food, towels, hand sanitiser and bulk cleaning products, undertake deep cleaning where necessary, and continue hardship payments for those who have difficulties with their benefits.

With social distancing still in place, it’s important that we are there to provide vital support during these lonely times. Your donation can also help to purchase phone credits so that we can help individuals to stay in touch with our staff.

How can you help?

Please direct all other offers of support to or 01225 354650

Thank you to our supporters

We have been greatly heartened by acts of kindness and support from the local community. However, due to storage issues in our services and the need to isolate items before hand, we are unable to take every donation. As such, please look out on our social media regularly for the particular needs that we currently have.