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Homelessness & the Digital Age

Homelessness is an extremely isolating and desperate situation. Whilst never chosen, it can be very difficult to escape. Just imagine feeling that isolation and vulnerability and then not being able to do anything about it.

Digital Skills and Social Inclusion

Digital skills are an increasingly key part of social inclusion. Being able to connect with friends and family, find information about services, pursue hobbies and interests, and use services like banking and job search all have significant benefits, practically and emotionally.

Helping to Change Lives

Digital literacy can help grow peoples’ confidence, independence and well being, giving them greater choice and control over their lives. That’s why we run a programme in Trowbridge in partnership with Wiltshire Family and Community Learning, helping vulnerable adults learn basic IT skills in a safe and friendly environment.

John’s story

John (name changed) was referred to our service by his supported accommodation key worker. After serving a prison sentence, he was keen to refresh his IT skills and improve his employability prospects. He met with the tutor and after an initial assessment, was offered a place on the course. After successfully completing several training sessions, he refreshed his knowledge of Word, Outlook and other Microsoft applications. John has now gone on to other training with a clear pathway towards self employment. The IT course, acted as a springboard, enabling John to regain some confidence and pursue his chosen career pathway.

Mary’s journey

Likewise, Mary (name changed), was referred to the service by her Work Coach. She was lacking IT skills and reported that this lack of knowledge was a barrier when looking and applying for employment. She met with the Tutor and was offered a place on the Introduction to IT course. She arrived for the first session and stated that she was very nervous and wasn’t sure how she would get on. Happily after a few sessions, the Tutor reported that she had settled in well and was making progress each week. Mary now hopes to use her new skills when completing on-line applications but also to keep in touch with family and friends that live some distance away. Arguably this will go some way to reducing isolation and help her to move forward positively.

Find out the many other ways we support people through skills development, volunteering and employment. HERE.