Erin's story

When Julian House’s support worker first met Erin, she was living in a caravan with no mains utilities and a broken-down generator. Erin was physically disabled and an insulin-dependent diabetic: without power for her fridge, it was hard for her to keep her medication safely stored. As winter set in, Erin was becoming increasingly worried about how she would heat her home.  

Our support worker worked with Bath & North East Somerset Council to get Erin on the waiting list for an occupational health assessment, and a Disabled Facilities Grant to improve her home to better meet her mobility needs.  

The support worker also referred Erin to the fuel support schemes run by local agencies. To solve the immediate electricity shortage, we referred her to St Monica’s Trust who were able to provide her with a new generator.  

Thankfully, with our support Erin was able to heat her home and maintain her electricity supply through the winter – enabling her to live comfortably and safely in her caravan once more.