Steve's story

When Steve was admitted to hospital due to chronic lung and mobility issues, he had been unable to leave his home for three years.

His Housing Association property, a first-floor flat, fell into a state of neglect: it was very dirty, the boiler hadn’t worked for years, and his gas supply had been cut off. He was in arrears with his energy company. Lack of heating and hot water had only aggravated his health conditions.  

While Steve was recovering in hospital, our support worker helped him address his housing and finance challenges. He applied for and secured funding for a deep clean of Steve’s flat; liaised with his energy provider and the Housing Association to re-instate the gas supply, fix the boiler and carry out other critical repairs; and helped Steve to apply to Devon Home Choice for a swap to a property that would better suit his health needs.  

Now, Steve is back at his warm, clean home and moving forward with plans to relocate when a more suitable property becomes available.